Eddy

Turn feedback into the next pitch.

Private Preview Business & Productivity Web

Features

  • ✓ Multi-channel feedback collection
  • ✓ AI-powered feedback classification
  • ✓ Pattern detection across feedback sources
  • ✓ Team collaboration on feedback insights
  • ✓ Privacy-respecting AI processing

Tech Stack

React 19ViteHono APIPostgreSQLRedis

Privacy Principles

  • ◆ Customer feedback data encrypted at rest
  • ◆ AI classification runs on privacy-respecting infrastructure
  • ◆ No third-party analytics on customer feedback
  • ◆ Full data export and deletion capabilities

See the Patterns

Eddy is named after the circular currents in water — patterns that emerge naturally from flow. Product feedback works the same way. Individual comments seem random, but zoom out and you see it: feature requests cluster, pain points repeat, opportunities surface.

Eddy captures feedback from every channel your team uses and applies AI classification to reveal those patterns.

The AI Privacy Problem

Here’s what most feedback tools don’t talk about: AI-powered classification is genuinely useful, but it usually means sending your customer data to third-party AI services. Those services have their own data retention policies, training practices, and privacy standards — none of which you control.

Eddy runs AI classification on infrastructure you control, using models that don’t retain your data for training. The AI works for you, not the other way around.

Deliberately Simple Stack

React 19 and Vite for a fast frontend. Hono for a lightweight API layer. PostgreSQL with encryption at rest. Redis for real-time features. Fewer dependencies mean fewer places for data to leak — and that’s a feature, not an accident.

Built for Teams Who Care

Every piece of feedback your customers share is a trust signal. Eddy helps you honor that trust while still getting the insights you need. Because “we use AI” shouldn’t have to mean “we gave away your data.”